PRIVACY AND SECURITY POLICY

All services provided in our store belong to our company BATI OPTİK A.Ş., registered at İnönü Cad. No:773 Denizmen Karabağlar İzmir, and are operated by our company.

Our company may collect personal data for various purposes. Below, it is explained how and in what manner the collected personal data are gathered and how they are protected.

Through membership or by filling out various forms and surveys on our Store, some personal information about members (such as name-surname, company information, phone, address, or email address) is collected by our Store as required by the nature of the business.

Our company may, from time to time, send campaign information, details about new products, and promotional offers to its customers and members. Our members may choose during registration whether they would like to receive such information, and later, after logging into their account, they may change this preference from the account information section, or they may notify us through the link provided in the information message they receive.

Personal information transmitted electronically to our store by our members through the approval process carried out on the Store or via email will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" made with our members.

To identify system-related issues and resolve any problems or disputes that may arise regarding the services provided, our Company records and uses the IP address of its members. IP addresses may also be used to generally identify users and to collect broad demographic information.

Our Company may also use requested information for direct marketing purposes, either by itself or through persons with whom it collaborates, beyond the purposes and scope specified in the Membership Agreement. Personal information may be used as necessary to contact the user. Information requested by our Company or information provided by the user or information related to transactions made through our Store may be used by our Company and persons with whom it collaborates for various statistical evaluations, database creation, and market research without revealing the identities of our members, beyond the purposes and scope specified in the "Membership Agreement."

Our Company undertakes to keep confidential information strictly private and confidential, to regard this as a duty to protect trade secrets, and to take all necessary measures and show due diligence to ensure confidentiality and prevent all or any part of confidential information from becoming public, being used without authorization, or being disclosed to any third party.

CREDIT CARD SECURITY

Our Company prioritizes the security of credit card holders who shop through our websites. Your credit card information is never stored in our system.

There are two things that indicate you are on a secure site when entering the transaction process. One is a key or lock icon in the lower line of your browser. This indicates that you are on a secure internet page and that all your information is encrypted and protected. This information is used only in relation to the sales transaction and according to your instructions. Information related to the credit card used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification independently of our shopping sites. If the card’s availability is approved, shopping continues. Since no information about the card can be viewed or stored by us, third parties are prevented from accessing this information under any circumstances.

The reliability of online orders placed with a credit card is checked by our Company against Credit Card Fraud based on payment/invoice/delivery address information. Therefore, for the first-time orders of customers shopping from our sites to reach the supply and delivery stage, their financial and address/phone information must first be verified. If necessary, contact may be made with the credit card–holding customer or the relevant bank for this verification.

Only you can access and change all the information you provide during membership. As long as you keep your membership login information secure, others cannot access or change your information. For this purpose, a 128-bit SSL security area is used during membership transactions. This system is an internationally unbreakable encryption standard.

Today, internet shopping sites that provide customer support lines or customer service, and clearly state their address and telephone information, are preferred more. This way, you can obtain detailed information about anything you wonder and more accurately assess the reliability of the company providing the online shopping service.

Note: We recommend that you ensure the company’s address and phone information are provided on internet shopping sites. Before making a purchase, note down all contact information of the store from which you are buying. If you do not feel confident, call to confirm before shopping. All information regarding our company and its location is provided on all our online shopping sites.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

The identity and credit card information you send to us via the credit card mail-order method will be stored by our Company in accordance with the confidentiality principle. These details are kept for 60 days against possible credit card withdrawal objections that may arise with the bank, and then destroyed. Since you can naturally object to the bank and prevent the payment of any amount withdrawn from your card other than the mail-order form amount approved by you and sent to us for the products you ordered, this poses no risk.

THIRD-PARTY WEBSITES AND APPLICATIONS

Within the Store, links may be provided to other websites. Our Company assumes no responsibility for the privacy practices and content of the sites accessed via these links. Advertisements published on our site are distributed to our users through our advertising partners. The privacy policy principles in this Agreement only apply to the use of our Store and do not cover third-party websites.

EXCEPTIONAL CIRCUMSTANCES

In the following limited cases, our Company may disclose user information to third parties outside the provisions of this "Privacy Policy." These situations are limited to:

1. Complying with legal obligations arising from laws, decrees, regulations, etc., issued by authorized legal authorities;

2. Fulfilling the requirements of the "Membership Agreement" and other agreements made with our users and implementing them;

3. Providing information requested as part of an investigation or inquiry conducted by a duly authorized administrative or judicial authority;

4. When providing information is necessary to protect the rights or security of users.

E-MAIL SECURITY

Never write your credit card number or passwords in emails you send regarding your orders to our Store’s Customer Service. Information contained in emails may be seen by third parties. Our Company cannot guarantee the security of information transmitted through your emails under any circumstances.

BROWSER COOKIES

Our Company may obtain information about visitors to our Store and their site usage via a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing information about the site and user preferences.

These files help obtain statistical information such as how many people visit the site, how many times they visit, and how long they stay, and allow dynamic advertisement and content production for specially designed user pages. The technical communication file is not designed to retrieve data or personal information from memory or your email. Most browsers are set up to accept cookies, but users may change their settings to prevent cookies from being received or to be alerted when cookies are sent.

Our Company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or sending an email to users. Privacy Policy provisions come into effect on the date they are published.

For any questions or suggestions regarding our privacy policy, you may send an email to batioptik@batioptik.com.tr. You may reach our Company using the contact information below:

NAME/TITLE: BATI OPTİK A.Ş.
ADDRESS: İnönü Cad. No:773 Denizmen Karabağlar İzmir
EMAIL: batioptik@batioptik.com.tr
TEL: +90 232 285 14 44